Shipping policy

Once your order is placed, please make sure all details are correct before checkout. Rahma is not responsible for incorrect information entered at checkout.

Lost Packages

If your package is marked as delivered but cannot be located, we recommend checking around your delivery area or contacting the shipping carrier directly.

Rahma is not responsible for lost or stolen packages.
If you did not select our third-party shipping protection at checkout, we are unable to replace or refund the order.

Incorrect Address

Please double check your shipping address before placing your order.

If an order is shipped to the address provided at checkout, Rahma is not responsible for packages delivered to incorrect or incomplete addresses.
We are unable to offer refunds or replacements in these cases.